6 days to issue a working simcard...and counting

I have been trying for 6 days to get a working LTE simcard from Mtn on an upgraded contract. I was told it would take 2-24 hours. To date I have:<br> <br> -Visited the branch in Sunninghill twice<br> -Visited the Morningside MTN 3 times<br> -Called the 808 call center 7 times<br> -Sent the customer care 4 emails<br> -Tweeted once<br> -Emailed internal staff 4 times<br> -Sent 4 smses<br> -Made 9 phone calls to the various people working in the stores<br> -Posted on the MTN facebook page twice<br> -Spent more than 6 hours of my time trying to get this sorted out<br> <br> Some of my reference numbers are as follows:<br> <br> -***<br> -***<br> -***<br> -***<br> <br> I also found it ridiculous that I had to disclose my cell number on the facebook page, after I had already stated my name and the reference numbers.<br> <br> Tomorrow I will be exercising my right in terms of the consumer protection act and I may terminate a contract that will cost MTN R 21 576 (R 899 per month for 24 months).<br> <br> I am sure that the company can do without my money, because it definitely does not go into providing strong customer service.<br> <br> WORST EXPERIENCE EVER...CAN'T WAIT TO MOVE TO VODACOM.