5G on and off constantly Potchefstroom Central

Got the She****00 Home Internet package exclusively for the 5G capability. Worked great the first 3 months, but now absolutely no signal only a lousy 1-2mb 4g. I am alswys within my fair policy limits and never late in paying my account (debit order)—I cannot perform my work requirements with these very low speeds at all. Phoned numerous times to find out if a tower might be down, same answer always. Mtn has reset my router twice on their side, me on my side too, but still no 5G. The 4G is even worse - It seems it's okay for them if we keep paying for a service we are not receiving. MTN, I praised you at the start, but I now wonder if you can keep your promise of being the biggest and best provider? You disappoint me.