5days later, still no data bundles

<p>In the early hours of Sunday morning, after 1am to be precise I purchased data bundles via online banking. The first transaction gave me an error message and it didn't go through, I tried it again with no luck. At 7am I received two notifications from Fnb indicating that payment for both transactions has gone through, however when I check the bundles on my phone, I did not receive them. </p> <p>I called the bank and they escalated the matter to mtn. No one from mtn has ever bothered to update me on the progress of my query. I constantly have to call them and they send me from pillar to post with the reference numbers they keep giving me and the turnaround times they fail to meet. </p> <p>Mtn can I just have my refund, that's all I ask. </p> <p> </p> <p>Ntombifuthi </p>