1 reviews | Active since Dec 2016
50GiG + 10000 Minutes Contract special Lies
<p>I app**** for a contract on the 21st December online and a consultant called me to complete the application and I sent her all the Documents (Id,Payslip and 3 months bank statements).</p> <p>Yesterday I called MTN to find out the status of my application then I was told It was declined because I didnt submit all documents of which I did email all of them to the Agent.</p> <p>When I called again i was given the run around and told different stories</p>
Good day Shuping,
Thank you for taking time to raise your concerns with MTN, and please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please note that we tried to contact you on the number provided on this post to no avail. We wanted to confirm your ID number so we can check which document(s) are missing, resulting in your application being declined.
The ID number can be sent to ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***
Good day Shuping,
Thank you for taking time to raise your concerns with MTN, and please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please note that we tried to contact you on the number provided on this post to no avail. We wanted to confirm your ID number so we can check which document(s) are missing, resulting in your application being declined.
The ID number can be sent to ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***