SG
Shuping G

1 reviews | Active since Dec 2016

04 Jan 2017, 07:15

50GiG + 10000 Minutes Contract special Lies

<p>I app**** for a contract on the 21st December online and a consultant called me to complete the application and I sent her all the Documents (Id,Payslip and 3 months bank statements).</p> <p>Yesterday I called MTN to find out the status of my application then I was told It was declined because I didnt submit all documents of which I did email all of them to the Agent.</p> <p>When I called again i was given the run around and told different stories</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Jan 2017, 19:30
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
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