1 reviews | Active since May 2016
50GB free data every month for renewing your MTN contract
<p>How is this fair to current customer or those of us that recently upgrade our contracts.</p> <p> </p> <p>I spend thousands a month on this network and I have had countless issues with MTN, but I stayed.</p> <p> </p> <p>What about the customers that never left, that stuck by you through thick and thin, why don't they qualify?</p> <p> </p> <p>You could of atleast made the critira to qualify, for people who upgraded in the last 6 months etc.</p> <p> </p> <p>I demand an explanation to why us loyal customer are left out in the cold?</p>
Hi,
That we understand but please understand where we are coming from. I am not the only one that is angry about this. This type of promotion targets only the people that let their contract expire. I mean what if a guy has a contract that only costs him R150, then it expires and now he gets to enjoy 50GB a month for renewing his contract. But people like me who spend over a R1000 a month on your products, never get appreciated. There has never been any promotions for recurring customers. My complaint is strongly based on what is being done for us loyal customers who spend thousands on your products? It feels like, with each and every promotion we get slapped in the face with an "Arg, you are already here, no one cares about keeping you happy".. Please explain how you can justify pushing us to the side like this, each and every time?
Hi,
That we understand but please understand where we are coming from. I am not the only one that is angry about this. This type of promotion targets only the people that let their contract expire. I mean what if a guy has a contract that only costs him R150, then it expires and now he gets to enjoy 50GB a month for renewing his contract. But people like me who spend over a R1000 a month on your products, never get appreciated. There has never been any promotions for recurring customers. My complaint is strongly based on what is being done for us loyal customers who spend thousands on your products? It feels like, with each and every promotion we get slapped in the face with an "Arg, you are already here, no one cares about keeping you happy".. Please explain how you can justify pushing us to the side like this, each and every time?