CM
Cleo M
1 reviews | Active since Jul 2015
07 Sept 2015, 08:23
5 WEEKS LATER AND STILL WAITING.THE WORST SERVICE
So, 5 weeks, a Hello Peter reply with 2 fruitless calls from Ms Velaiphi Ngcobo, another Hello Peter reply from Ms Veronica LATER, i still have not heard a single thing from MTN. I received a same day reply (via Hello Peter) from a Ms Veronica stating \how sorry they were and how they'll resolve the issue ASAP"and yet"
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
17 Sept 2015, 08:59Hello Cleo_M,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your account is currently still in arrears therefore it is still suspended.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your account is currently still in arrears therefore it is still suspended.
Regards
Rajesh
REQ:***
MTN South Africa's reply17 Sept 2015, 08:59
Official
Hello Cleo_M,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your account is currently still in arrears therefore it is still suspended.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your account is currently still in arrears therefore it is still suspended.
Regards
Rajesh
REQ:***
