5 months to pay out

Faxed a claim for processing. Not received. It was faxed 5 times. Faxed on 17/4/15 and approved on 30/7/15<br> No communication what so ever from mtn. Difficulty on contacting them because of the strike. When Idid getthrough to them they were really unhelpful and could only hive me ref numbers for the call. To cut a long story short its has been five months and I don't have a replacement phone or the funds to purchase a phone. <br> After literally hours on the phone I was told to fax a quote through which was done on 1/9/15<br> Spoke to VIva who assured me it was received amd would take 5 days to process<br> I still waiting it is 14/9/15<br> For as long as this claim had been going on not once fid anyone from mtn ever call me<br> <br> Some of the useless people who I have spoken to arr listed<br> Bradon<br> Patrick<br> Viva<br> Mischa<br> Jayson<br> Yusuf<br> Falwa<br> Luyanda<br> Mphela<br> Lyle<br> I have no expectations that anyone from mtn will contact me.<br> To the top brass of mtn you guys suck as leaders. <br> Just so tha you know my ref number for the claim is ***6.