5 days and sim still not activated

Been calling for 5 days and they cant activate a sim card. Everyday a different issue.

As an existing customer, I took out an additional sim for a data contract on Sat 29 Nov. MTN store said I have to wait until contract was approved before they can give me the sim. Fine. Contract approved on Saturday 1 hour after leaving the store. Collected the sim on Monday. It was NOT activated. Said have to wait 24 hours. next day (Tuesday )some RICA issue, wait another 24 hours. Wednesday, some issue that was apparently holding the process. Cleared and told to wait another 24 hours.