NZ
Nads Z
1 reviews | Active since Feb 2016
12 Mar 2016, 10:42
5 calls, each for 10+minutes each, no anwer!!!!
I started phoning MTN on *** this morning at 9am about an unresolved problem. It is now 10:30 and 5 calls later I still have not spoken to anyone. I either wait for 10 minutes and give up or get cut off. What is the problem MTN?!?!?!
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Replies (1)
MTN South Africa's replyOfficial
15 Mar 2016, 14:56Hello Nadsza2016,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per telephone conversation your query has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per telephone conversation your query has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply15 Mar 2016, 14:56
Official
Hello Nadsza2016,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per telephone conversation your query has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per telephone conversation your query has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***