LM
Lethabo M

1 reviews | Active since Dec 2012

21 Jul 2018, 06:41

4G network non existant in certain areas

This past week MTN 4G network has been horrible, could MTN kindly fix this urgently and notify clients in advance if there are any upgrades being done. Websites screens are freezing or buffing. This can't be happening in this tech era.

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Jul 2018, 18:42
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly be advised that we have engaged with our coverage department to make contact with you and resolve the problem accordingly.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,