lM
lerato M

1 reviews | Active since May 2013

18 Jun 2015, 14:35

4G done within a month.

My account was on 4G beginning of June. I got a confirmation sms that my airtime will replicated on the 27/06/15. Now this morning I get an sms notification telling me that my data has replicated. Worse when you call the call centre the is no assistance. So due to the strike clearly no one can even see that our billing are incorrect, at the end of the day I the customer I suffer because of the MTN disputes. I want my data, I mean even last month this occurred, when will this end.

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Jun 2015, 09:54
Official
Hello penamoloi,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

According to our records, the number provided is on prepaid and there is no provisioning on this account. Cannot retrieve any information with the ID number.

Regards
Veronica
REQ:***

Best regards,