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Every month i use the same bank approved beneficiary(MTN Postpaid contract) details provided by MTN to pay my wifi yet when i attached and sent a proof of payment for the same account details i'm told I made a payment to an incorrect account, how's this possible?? Your consultant the sent the below (Ntsako Hlongwane)

Good day sir/madam,

Thank you for emailing customer care.

Apologies for the delayed response and for the inconvenience caused.

RE: BA***

Kindly note that as per the attached proof of payment. It seems like you made the payment to the incorrect account number.

To make paying your monthly cell phone bill easier, we have put together some important information that you need to complete your payment. You can pay your bill via Direct Deposit at your bank branch or ATM and via EFT using your Banks Internet banking services. You can also contact MTN’s customer experience centre to have a debit order set up on your bank account, as this is the most convenient way to keep up to date with your payments.

If you are a Standard Bank Customer Public Recipient / Beneficiary Name: MTN Postpaid Contract Payments Account number: *** Type of account: Business Current Account Branch Code: 019205

If you are an Absa Customer Public Recipient / Beneficiary Name: MTN Postpaid Contract Payments Account Number: *** Account Type: Business Current Account Branch Code: 630141

If you are an FNB Customer Public Recipient / Beneficiary Name: MTN Contract Account Payments Account Number: *** Account Type: Business Current Account Branch code: 255005