1 reviews | Active since Feb 2014
45 Requests sent - all ignored
<p>I have sent in excess of 45 emails to ********** to add our company VAT number to our cellular billing. They have flatly ignored every request!! But they're excellent at grabbing money from our account. Non-existant customer service from MTN. Must be too busy paying fines for their shenanigans elsewhere in Africa.</p>
Good Day Desire
Thank you for your post.
We are terribly sorry for the lapse in service and inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier, kindly forward to us the request on a company letter head for the information to be updated.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Good Day Desire
Thank you for your post.
We are terribly sorry for the lapse in service and inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier, kindly forward to us the request on a company letter head for the information to be updated.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***