MM
Matamela M
1 reviews | Active since Mar 2021
12 Jul 2024, 11:24
*****
I've been a MTN customer for over 10 years and added another contact in 2022 for 36months at R584. Recently I've been receiving calls from MTN representatives to migrate to a number that allows for more data at a lower price. After declining this multiple times I was eventually forced into it and told it would be R539. All of a sudden I'm receiving ridiculous bills ranging from R893, R712 and now R1087. When I ask for assistance and explanation I get no assistance and sent from pillar to post!! Can I get assistance?! as this is affecting my credit score, for something I DID NOT AGREE TO!
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Matamela M's updateReviewer Update
23 Aug 2024, 10:00I do not understand what kind of business MTN is running! Over a month now and no one has assisted and yet the excessive billing continues. Every time I follow up I am being told it's escalated and they don't know what is happening??!! Who must know guys?? This is day light *****!!
MM
Matamela M's update23 Aug 2024, 10:00
Reviewer Update
I do not understand what kind of business MTN is running! Over a month now and no one has assisted and yet the excessive billing continues. Every time I follow up I am being told it's escalated and they don't know what is happening??!! Who must know guys?? This is day light *****!!