fM
frederik M
1 reviews | Active since Sept 2015
12 Aug 2019, 21:30
439385
Have send e mails and phoned the store to change my pagage from extra small to small and nothing happens please sort this out!
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Replies (1)
MTN South Africa's replyOfficial
22 Aug 2019, 13:37 Good day Frederik
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, I will investigate your request of a package migration and contact you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne
Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, I will investigate your request of a package migration and contact you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne
Complaints Management Team
Best regards,
MTN South Africa's reply22 Aug 2019, 13:37
Official
Good day Frederik
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, I will investigate your request of a package migration and contact you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne
Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, I will investigate your request of a package migration and contact you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne
Complaints Management Team
Best regards,