BS
Brendan S
1 reviews | Active since Feb 2010
02 Jul 2015, 10:46
40 Minutes (and counting) wait
Logged a call last month as I waited 35 min for an answer at your call centre before hanging up.<br> Your hello peter response was someone would call me - still waiting.<br> <br> Today (41 min so far)and still no one answering.<br> Received an sms stating that roaming had been enabled as requested - I submitted no such request<br> <br> Can't wait for my contract to end
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Replies (1)
MTN South Africa's replyOfficial
02 May 2023, 21:58Hello bstevenson,
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello bstevenson,
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,