1 reviews | Active since Nov 2014
4 WEEKS AND NO RESOLUTION
<p>Still no resolution and looks like MTN delete complaints as they ask for details each time. Also doesnt help asking for my info on this forum as they also do not follow up on comments.</p> <p>Pathetic</p>
Good Day Philip,
Thank you for this matter to our attention.
Please accept our apologies for any inconvenience caused. Kindly note that in order for us to be able to assist in this forum we require you to provide us with all your details that includes The Cellphone in question, MTN account number and ID number. Please provide these details so we can follow up on your query. We would like to assure you that we do not delete any of our client's complaints, this site is not MTN owned and we do not have access to deleting.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Philip,
Thank you for this matter to our attention.
Please accept our apologies for any inconvenience caused. Kindly note that in order for us to be able to assist in this forum we require you to provide us with all your details that includes The Cellphone in question, MTN account number and ID number. Please provide these details so we can follow up on your query. We would like to assure you that we do not delete any of our client's complaints, this site is not MTN owned and we do not have access to deleting.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,