MS
Marco S
1 reviews | Active since Sept 2015
11 Sept 2015, 16:50
4 Spam SMS received every time you top up airtime!
I have an MTN top up contract, and every time I add airtime I receive a whole bunch of SMSs telling me things ranging from what deals MTN have to which \CallerTune"I should download.<br> <br> I have SMSed \""STOP\"" to 30246 but this does not seem to include blocking MTN itself from sending me annoying messages all the time.<br> <br> If MTN would allow me to change my 100mins contract to a 500mins contract"
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Replies (1)
MTN South Africa's replyOfficial
12 Sept 2015, 11:44Hello user0007,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that your current contracts are not yet due for an upgrade as they expire September 2016. Kindly dial *130*603# to opt out of the marketing sms's you receive.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that your current contracts are not yet due for an upgrade as they expire September 2016. Kindly dial *130*603# to opt out of the marketing sms's you receive.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
MTN South Africa's reply12 Sept 2015, 11:44
Official
Hello user0007,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that your current contracts are not yet due for an upgrade as they expire September 2016. Kindly dial *130*603# to opt out of the marketing sms's you receive.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that your current contracts are not yet due for an upgrade as they expire September 2016. Kindly dial *130*603# to opt out of the marketing sms's you receive.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***