1 reviews | Active since Jul 2016

11 Jul 2016, 17:22

4 full months of cellphone service

<p>Hi, I AM RATHER DISGUSTED BY THE SERVICE I HAVE RECEIEVED OVER THE PAST 4 FULL MONTHS.</p> <p>FOUR MONTHS AGO I OFFERED TO HELP MY COUSIN REPAIR HER SONY MOBILE, IT HAD A SPEAKER PROBLEM. </p> <p>UP UNTIL THIS DAY IT HAS BEEN COMING AND IT IS STILL COMING EVEN NOW , </p> <p>WHAT MAKES THIS EVEN WORSE IS THAT SHE HAS HAD A CONTRACT WITH MTN FOR THE PAST 4 YEARS IF NOT MORE THAN THAT. </p> <p> </p> <p>I WOULD LOVE TO BE CONTACTED AS TO WHY THERE IS IS A DELAY, SHOULD I MOVE TO ANOTHER PROVIDER TO GET BETTER SERVICE, </p> <p> </p> <p>WE HAVE BEEN USING MTN FOR THE PAST DACADE AN WE WOULD LOVE TO TREATED LIKE OTHER CUSTOMERS,.</p> <p> </p> <p>PLEASE CONTACT ME ON MY WORK NUMBER , PREFERABLE AN EMAIL.</p> <p> </p> <p>WE JUST WANT THE PHONE NOW EVEN IF ITS NOT FIXED. </p> <p>THE INSTALLMENTS/DEBIT ORDERS ARE NOT STOPPING </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Jul 2016, 08:34
Official

Thank you for your post.

Thank you for your time online.

Please assist us with the following information to assist.

Job card number:

IMEI number:

Name of the device:

MTN account number:

Kind Regards,

Alice van der Merwe

REQ: **********