3rd request on this forum

Please refer to the 2 previous reports by us in the last month 1. Taking advantage of a pensioner 2. No response First dealt with Zanetee Portia Viljoen and then with Peter. Both phoned once and then just gave up.

Dear Telkom. What is going on???... after my last complaint a man called Peter phoned me... only knowing half the facts. When I explained that (other than the fact that we are trying desperately to convert to prepaid) my mother has NEVER even received the data that she is meant to get on her new "contract" he said that he will look into it and get back to me.... And, lo and behold, nobody has contacted us again. PLEASE - we want the number changed to prepaid not negotiable !! Then we also feel that we are due a refund for the fact that she was never been given the 40 gigs pf data and has had to buy data every month... with this being the 3rd report on hello peter in a month - we simply do not know where else to turn !!!!!

She did not get a device with the "contract" and should therefore be able to cancel. Please do this so long as my mom cannot pay a month longer !

Amanda for Lynette