MH
Maryke H
1 reviews | Active since Dec 2009
18 Dec 2015, 12:08
3rd Report and still no action from MTN !
I Complained on 3 December 2015 about my long outstanding linkage from a private account to a business account and was promised a call from Senior Management at MTN. To date I have not been contacted by senior management and my linkage is still outstanding. I was called by a \suprised"Victoria Maletseri Nkadimeng about my complaint. Apparently in her opinion"
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MTN South Africa's replyOfficial
22 Dec 2015, 15:05Hello MarykeElsa,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your number has been linked to the business account. A refund of R 900.00 was processed on 2015-12-18.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your number has been linked to the business account. A refund of R 900.00 was processed on 2015-12-18.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply22 Dec 2015, 15:05
Official
Hello MarykeElsa,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your number has been linked to the business account. A refund of R 900.00 was processed on 2015-12-18.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your number has been linked to the business account. A refund of R 900.00 was processed on 2015-12-18.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***