ES
Elric S
1 reviews | Active since Dec 2012
30 Jan 2015, 09:03
3rd HP complaint still no feedback
Seems like MTN doesn't care if they receive numerous complaints on hello Peter. This is the 3rd complaint regarding my refund and to date I have not received 1 call from MTN
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MTN South Africa's replyOfficial
12 Feb 2015, 10:11Hello service247,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a refund was processed on 05-02-2015. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a refund was processed on 05-02-2015. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply12 Feb 2015, 10:11
Official
Hello service247,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a refund was processed on 05-02-2015. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a refund was processed on 05-02-2015. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***