BS
Brendan S
1 reviews | Active since Jan 2016
03 Feb 2016, 13:52
3rd complaint 2 months ongoing and still no resolu
REQ:*** <br> <br> After all the calls, complaints, threats, escalation to mangers, two hellopeter compliants WITH promises THAT IT HAS BEEN RESOLVED, I STILL DONT HAVE MY REFUND FOR DEC 2015.<br> <br> HILARIOUS...IN A HOMICIDAL WAY
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MTN South Africa's replyOfficial
04 Feb 2016, 10:01Hello BrendanSchultz,
We are truly sorry for the inconvenience caused.
We can confirm that the credit of R268.30 was approved and allocated to your account. We have now requested our Banking Department to refund the full amount to your Nedbank account registered on our system.
Once again we do apologize for the inconvenience caused.
Regard
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We can confirm that the credit of R268.30 was approved and allocated to your account. We have now requested our Banking Department to refund the full amount to your Nedbank account registered on our system.
Once again we do apologize for the inconvenience caused.
Regard
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply04 Feb 2016, 10:01
Official
Hello BrendanSchultz,
We are truly sorry for the inconvenience caused.
We can confirm that the credit of R268.30 was approved and allocated to your account. We have now requested our Banking Department to refund the full amount to your Nedbank account registered on our system.
Once again we do apologize for the inconvenience caused.
Regard
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We can confirm that the credit of R268.30 was approved and allocated to your account. We have now requested our Banking Department to refund the full amount to your Nedbank account registered on our system.
Once again we do apologize for the inconvenience caused.
Regard
Tim
MTN Complaints Management Team: REQ:***