*****

MTN sent me a link to pay my outstanding balance of R433,62, I clicked on the link and a payment of R1333,64 was taken from my account. I have some to customer service and they have explained that the difference is for the next two upcoming invoices. I have explained to them that I don’t wish to pay in advance and would like to get a refund as soon as possible. I have also made them aware that I have been retrenched from work and this was money from my UIF claim. I have all the relevant details to them via email however they are still not giving me an update regarding my refund.