35 days of paying without having a phone

35 days of paying without having a phone 18 calls to call center 7 emails 2 Hallo peter posts 2 facebook msgs Still no joy from MTN Useless contact person: Naydene Emanuel

Upgraded on the 10th of April, only on the 24th did they deliver the wrong package, they only came to fetch it again a week later on the 30th did they come and fetch the incorrect package, and have been promised sure delivery dates, 4th and 10th May but nothing has happened yet. Also no new feedback it has been going quiet, every time I phone operator says Naydene did the upgrade and she will call back, still waiting for that call. At this point MTN is just taking my money without delivering any service.