1 reviews | Active since Jul 2015
30GB Promotional Data not given
<p>Good day <br /> <br />I processed an upgrade on the 21/10/2016. To date I have yet to receive the 30GB promised for upgrading on an LTE device. I was told it would be loaded but every time I call the call center I'm told the query is being escalated and someone would get back to me. Not only have I not been called back but the data still has not been loaded. <br /> <br />It it would be greatly appreciated if it were loaded as promised.</p>
Good morning Simomoroe
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
As per the telephonic conversation this morning feedback was given. Should you require anything more in regards to the 30gig data please feel free to contact us on 808 from a MTN Contract number or *** from a land line or another network. Thank you.
Regards
Yahya
REQ:***
Good morning Simomoroe
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
As per the telephonic conversation this morning feedback was given. Should you require anything more in regards to the 30gig data please feel free to contact us on 808 from a MTN Contract number or *** from a land line or another network. Thank you.
Regards
Yahya
REQ:***