1 reviews | Active since Mar 2016
Hello Peter<br> <br> On the first week of February 2016 I took out a new contract with mtn of which with it I promised that I will receive 30G Data bundle once off that I must use within 30 days. My problem is till to date I have not received. I called them on the 8th of Feb to report the matter and I was advised that it will be escalated to the technicians and the problem will be resolved in 5 days that the data should be loaded by the 14th of Feb and I didn't get it. I called them again on the 1st of March and till to date I still haven't received anything. Since the last day I called them I have now battling to get through their customer care when I call that 1808 number every time I am about to speak to an agent the call cuts off of which now this is a problem I have been experiencing for the past 2 weeks. Mtn does not care nor appreaciate their customers. I have been with mtn since 1996 using this number. I am so tired of their .... and I decided that I want to terminate this contract with them. Your assistance will be greatly appreciated. Thank you so much in advance.
Best regards,
Best regards,
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