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kevin B

1 reviews | Active since Jan 2015

04 May 2015, 11:00

30 MINUTES ON THE LINE AND STILL NO ANSWER

I have never experienced such service at MTN, i have been forwarded from person to person but nobody will assist , my contract phone is not accessing its network and i have been trying to get assistance from last week.<br> They will play that annoying help-desk song for almost 20 min, so unprofessional when you have a contract phone out with this damn MTN...BIG REGRETS!!!<br> This is any God given time you call this service provider, what ******* service, i really don't know how this day light ******* can take place, no damn shame.

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Replies (1)
MTN South Africa
MTN South Africa's reply13 May 2015, 11:15
Official
Hello jarred102,

Thank you for raising your concerns with MTN.
Please accept our apologies for the delayed response and any inconvenience caused.

I have tried contacting you to no avail.
Please advise if the problem persists?
Kindly provide us with the number in question.

Regards,
Devan

REQ:***