30 MINUTES HOLDING FOR ASSISTANCE?

Item: MTN South Africa
Rating: 2
Author: shaun N

Not only is MTN's data network a joke with being either so slow you cannot use it or not connecting at all, I was holding over an half an hour today to speak to a consultant to ask a simple question.

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Replies (1)

MTN South Africa's replyOfficial

10 Jul 2015, 15:35

Hello shaun1234,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that we have tried calling you today without luck.

Please provide us with the nature of your complaint so that we can assist you accordingly.

We would like to assure you that we are actively working to improve our service levels.

Regards
Veronica
REQ:***

MTN South Africa's reply10 Jul 2015, 15:35

Official