LM
Lynne M
1 reviews | Active since Jan 2016
06 Jan 2016, 09:52
3 years without voicemail
I have been without a voicemail since I joined MTN almost 3 years ago!<br> No one seems to care or want to help.<br> I keep getting passed from contact centre agent to agent or electronic system and nothing works. I event drove to 14th ave head office and spoke to 2 of their senior managers. They promised to sort it, but still no feedback or any response. Appalling service!
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Replies (1)
MTN South Africa's replyOfficial
09 Jan 2016, 10:10Hello SeekgSomeService,
Thank you for your post.
Kindly be advised that when I check on the provided cell phone number , the system shows that you're on voicemail. To change your voicemail preference kindly dial 141 and choose option 4 and choose option 3 , to record your greeting please dial 100 and follow the voice prompt.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post.
Kindly be advised that when I check on the provided cell phone number , the system shows that you're on voicemail. To change your voicemail preference kindly dial 141 and choose option 4 and choose option 3 , to record your greeting please dial 100 and follow the voice prompt.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply09 Jan 2016, 10:10
Official
Hello SeekgSomeService,
Thank you for your post.
Kindly be advised that when I check on the provided cell phone number , the system shows that you're on voicemail. To change your voicemail preference kindly dial 141 and choose option 4 and choose option 3 , to record your greeting please dial 100 and follow the voice prompt.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post.
Kindly be advised that when I check on the provided cell phone number , the system shows that you're on voicemail. To change your voicemail preference kindly dial 141 and choose option 4 and choose option 3 , to record your greeting please dial 100 and follow the voice prompt.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,