3 Weeks and still no solution in sight............Shocking Service.......

<p>Its been 3 weeks since my ordeal with MTN.....Quote:</p> <p><br />Chat Conversation Start</p> <p><br />MAY 19TH, 7:41AM<br />I am at a total dead end with MTN at the moment. My iPhone 7 plus 256gb went in for repair and to cut a long story short a new replacement handset voucher was issued and I was told to go to the store where I originally took out my contract. It has been a week of frustrations since the voucher has been issued and still the store cannot tell me when stock is arriving. I rely on my iPhone for my business/automation/banking etc. my average spend with you guys every month can pay someones salary. It just feels like nobody cares. Please can someone get back to me and help with a solution.........</p> <p>Promises of credits being passed......of which im grateful have been offered......</p> <p>Promises of Regional management prioritising the issue have fallen on deaf ears.....</p> <p>MTN DO YOU REALISE WHAT INCONVENIENCES YOU HAVE CAUSED.....NOT TO MENTION TIME AND MONEY SPENT..........DUE TO YOUR INCOMPETENCIES............DO YOUR JOBS. AND HAVE SOMEONE SORT THIS OUT ASAP.....</p>