3 times sim swap unsuccessful

<p>The service is apploing being with mtn for so many years. After phone ******ed i needed to do a sim swap. Purchased a rica sim from mtn. Called 173 and proceeded to do a sim swap. Advised 2 to 24 hours. However my number was still being used by the person who stold the phone. Number wasnt blocked. 24 hours later the sim swap was not successful. Called again did a second sim swap. Numerous calls to 173 spoke to manager. Didn't get anywhere was advised to try doing it myself usind the ussd *173#. 3 days later my sim swap still has not being successful. Beinf asked to do again. Answered all security questions fine. This is my work number not to mention linked to my banking profile. Someone out there is using my number accessing my personal info and mtn keeps asking me to do another each time i call. Service very bad asking to explain the same story each time i call. I thinking of porting my number to vodacom. Disgusting service for me a loyal customer with mtn. I had it. Calling their call centre and explain my sim swap. Which now was done 3 times all ready . Each time asking to wait 24 hours before they can check whats going on.</p>