sD
shane D
1 reviews | Active since Jul 2015
01 Jul 2015, 08:56
3 months waiting for my money
It's been 3 months waiting for MTN to pay me my money for my ****** phone.i phone in everyday n get the same answer that my forms has been submitted to head office n that they will phone me back the same day. Since I've sent in my claim I've been paying every month for a ****** phone I don't have!!! Now they wana come tell me about the strike. I want my money!!! ***
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
08 Jul 2015, 18:14Hello shane1990,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We have noted that the claim was approved however the insurance was then cancelled, this matter has been escalated to the insurance department, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We have noted that the claim was approved however the insurance was then cancelled, this matter has been escalated to the insurance department, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply08 Jul 2015, 18:14
Official
Hello shane1990,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We have noted that the claim was approved however the insurance was then cancelled, this matter has been escalated to the insurance department, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We have noted that the claim was approved however the insurance was then cancelled, this matter has been escalated to the insurance department, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***