LP
Lee P
1 reviews | Active since Dec 2012
18 Nov 2015, 12:44
3 months of debits
I'm on Vodacom and for the past 3 months MTN has been debitting me. I call the various call centers which are all based on whether or not you have a contract or on prepaid. I am neither. Nobody wants to help.
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Replies (1)
MTN South Africa's replyOfficial
18 Nov 2015, 17:20Hello Lee Pretorius,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly send us the affidavit and the Certified copy of your ID book in order for our ***** department to start investigations. We have sent details where you can forward these documents.
Be assured that it is not our intention to displease you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly send us the affidavit and the Certified copy of your ID book in order for our ***** department to start investigations. We have sent details where you can forward these documents.
Be assured that it is not our intention to displease you.
Kind Regards
Itumeleng Rakoena
REQ:***
MTN South Africa's reply18 Nov 2015, 17:20
Official
Hello Lee Pretorius,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly send us the affidavit and the Certified copy of your ID book in order for our ***** department to start investigations. We have sent details where you can forward these documents.
Be assured that it is not our intention to displease you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly send us the affidavit and the Certified copy of your ID book in order for our ***** department to start investigations. We have sent details where you can forward these documents.
Be assured that it is not our intention to displease you.
Kind Regards
Itumeleng Rakoena
REQ:***