3 month in counting no Delivery!!!!!!!!!!!!!!!!!!!
<p>I have done and provided all the in for needed but still no Tv , my free 30Gb is even finished, they have been diduticting R689 for the past 3 months I can't take it any more, I really need help with this if not please take your rooter and pay back my R2067 if the is no TV by the end of next week I will port to a other networ****!!!!!!!!!!!</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
mike
REQ:***
I really sick and tired waiting and waiting I can come get it myself or cancel the contract and pay back my money!!!!!!!!!!!!!!!!!!!!!!!!!
I really sick and tired waiting and waiting I can come get it myself or cancel the contract and pay back my money!!!!!!!!!!!!!!!!!!!!!!!!!