BP
Bradly P

1 reviews | Active since Mar 2013

13 Apr 2015, 12:20

3 HelloPeter complaints and still waiting ...

3 HelloPeter complaints, promised a refund since December and still waiting.<br> see empty promises made by MTN to me on the links below. I even went to MTN Century City, Cape Town on 2 April 2015 and saw Noluthando Desemela who simply emailed the person who opened the complaint, I went back there 3 times to follow up and Noluthando Desemela simply says she is waiting for a response to her email which she forwarded to me as well!!!!!<br> http://hellopeter.com/mtn/complaints/overdue-billing-query-***<br> <br> http://hellopeter.com/mtn/complaints/data-complaint-***<br> <br> http://hellopeter.com/mtn/complaints/double-billed-for-data-***

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Replies (1)
MTN South Africa
MTN South Africa's reply28 Apr 2015, 15:18
Official
Hello bradlyp,

We are truly sorry for the inconvenience caused and for the delayed response.

We have now perused your account and see that your account was credited with R149.00 on the 8th of December 2014 and then again on the 17th of April 2015 with R149.00.

Regards
Tim
MTN Complaints Management Team: REQ:***