BD
Brian D

1 reviews | Active since Feb 2017

08 Feb 2017, 19:29

3 DAYS DOWN THE LINE, AND STILL NO RESPONSE FROM MTN !!!!!!!!!!

<p>MTN, what has happened to your customer service, have you got no answer to my complaint of 3 days ago.</p> <p> </p> <p>I lodged a complaint 3 days ago, and no feedback.</p> <p> </p> <p>It seems to me, you like bad publi****y, DO you not want to keep your customers !!!!!!</p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Feb 2017, 09:57
Official

Dear Brian,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

We apologize for the delay in response that you have experienced. In order for us to assist, please would you kindly specify what your complaint was about and specify the account and or mobile number in question if it differs.

Thank you

Kind regards

MTNSA