DK
Denis K
1 reviews | Active since Mar 2009
01 Apr 2015, 09:51
3 days and no response
i want to cancel my contract with you. for 3 days i have tried calling the WONDERFUL call centre on 808. i wish i could say it was a pleasant experience. but it was far from it. 1st call, over 30min before was answered. then get told i cannot speak to rententions as they are \upgrading their systems"and no calls can go through. 2nd call 20min and get told cant speak to them. ref number *** and ***. call again yesterday"
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MTN South Africa's replyOfficial
18 Apr 2015, 10:01Hello velociti,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the number has already been migrated to prepaid as per your request.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the number has already been migrated to prepaid as per your request.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply18 Apr 2015, 10:01
Official
Hello velociti,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the number has already been migrated to prepaid as per your request.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the number has already been migrated to prepaid as per your request.
Thank you
Wenzile Masina
REQ:***