3 Calls = 3 times horrible service

<p>I called the call centre on 21 April 2017 to update my DO banking details. I spoke to Smenzi @ 8.19. She took down my details ans assured me that the details would be updated in time for the next debit run ( 1 May). Come 1 May the debit goes off the wrong account and I was not made aware of the returned debit order until I had already used the funds. I called the call centre again and spoke to Mampeseke who assured me that the banking details were updated and that the double debit would go off on the 1 June. Lo and behold.. it did... off the incorrect banking details. And now you suspend my account. When I call in I speak to Thuli Mkhatini, who asks me why didnt I pay in the 1st place. Sorry? What? I made arrangements... the fault is with the SP... FFS. She once again takes down the banking details telling me that they were never updated and call ends. See REF ********** . No apologies, no attempt to correct service failure, I called back to cancel the contract and spoke to Lerato who now says that there is a technical issue with updating banking details. I have no words MTN. I cant wait till my contract is over</p>