2nd Review Still no response!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Good Morning,

I went through a very bad time and I could not pay my account, I am doing okay now and I want my account up to date so I made arrangement with the Credit Management department after my account and line has been suspended which is fair because I did not make payment, after myself and the credit management department made arrangement of 3 months to get the account up to date, I made the first payment that we arranged on and the following payment will be taken place on 25/05/2018 I kept receiving sms stating that the account would be suspended. I phoned mtn customer care and they told me the contract is now at the legal department, I made arrangements, if i did not make the payment of the first month i would have understand but i made payment?? and after I phoned they suspended my account again and i received a SMS with a ref number, but what i do not understand is I made payment that was agreed on with the credit department?? why suspend my line again? after I made payment and is busy getting my account up to date ? Am I fair or not ? I DID MAKE ARRANGEMENTS, and after that I DID NOT MISS A PAYMENT??

WHY SUSPEND MY ACCOUNT AGAIN???