bF
brad F
1 reviews | Active since May 2018
16 May 2018, 13:04
2nd request - Poor response
Still waiting for a response on my query submitted last week, after being promised that it would be sorted out within 1 working day!
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MTN South Africa's replyOfficial
17 May 2018, 20:56Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly note that i have sent you the copy of contract to *** as per your request.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply17 May 2018, 20:56
Official
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly note that i have sent you the copy of contract to *** as per your request.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,