DK
DAVID K
1 reviews | Active since Apr 2012
12 May 2015, 13:46
(+27) 083-1-808
Afternoon<br> <br> Note that during 20th April I call your institution on 808 regarding termination of my contract from Top up to prepaid on both *** and *** and I was told that it will took six (6) days for cancellation and I make follow up on the 27th same month and I was told I must keep on waiting. How long must wait because nothing has been done. Justice delay is justice denied. Note that I am giving you five days to facilitate these process failure to that I will left with no option but to refer the matter to consumer council for intervention.<br> <br> Regards <br> <br> David <br>
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Replies (1)MTN South Africa's replyOfficial
13 May 2015, 08:10Hello mathibestad,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that your contracts on the numbers *** and *** have been cancelled and migrated to prepaid as per your request.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that your contracts on the numbers *** and *** have been cancelled and migrated to prepaid as per your request.
Thank you.
Kagiso
REQ:***
Best regards,
MTN South Africa's reply13 May 2015, 08:10
Official
Hello mathibestad,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that your contracts on the numbers *** and *** have been cancelled and migrated to prepaid as per your request.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that your contracts on the numbers *** and *** have been cancelled and migrated to prepaid as per your request.
Thank you.
Kagiso
REQ:***
Best regards,
