AM
Alden M
1 reviews | Active since Dec 2009
06 Feb 2020, 12:35
24 years a customer, but no loyalty!
I have had the same number with MTN for the past 24 years. I NEVER missed a single payment. This month, I paid R50 short on R800 because of a simple typo. This terrible company's response is to cut my phone! Disgusting!
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Alden M's updateReviewer Update
06 Feb 2020, 17:15Really don't know what you are gargling about.
I don't need your "arrangements"! I can and have paid my accounts with you, always.
You sent me an invoice every month, I pay it every month for 25 years. The last few months where I have to go scratch around on your site which rarely works.
Your response of 500 hundred different amounts making up some balance is proof of your lack of customer service and inability to correct your mistakes with dignity.
You have become too big and arrogant to be really useful to ordinary people.
I don't need your "arrangements"! I can and have paid my accounts with you, always.
You sent me an invoice every month, I pay it every month for 25 years. The last few months where I have to go scratch around on your site which rarely works.
Your response of 500 hundred different amounts making up some balance is proof of your lack of customer service and inability to correct your mistakes with dignity.
You have become too big and arrogant to be really useful to ordinary people.
AM
Alden M's update06 Feb 2020, 17:15
Reviewer Update
Really don't know what you are gargling about.
I don't need your "arrangements"! I can and have paid my accounts with you, always.
You sent me an invoice every month, I pay it every month for 25 years. The last few months where I have to go scratch around on your site which rarely works.
Your response of 500 hundred different amounts making up some balance is proof of your lack of customer service and inability to correct your mistakes with dignity.
You have become too big and arrogant to be really useful to ordinary people.
I don't need your "arrangements"! I can and have paid my accounts with you, always.
You sent me an invoice every month, I pay it every month for 25 years. The last few months where I have to go scratch around on your site which rarely works.
Your response of 500 hundred different amounts making up some balance is proof of your lack of customer service and inability to correct your mistakes with dignity.
You have become too big and arrogant to be really useful to ordinary people.