mP
mekias P

1 reviews | Active since Nov 2014

30 Mar 2016, 08:43

24 hour turn around is now 48 hour turnaround

I app**** for a phone contract with mtn, told to wait 24 hours maximum to be told if my contract was approved up to now still waiting, jus got one measly text stating that my application was captured and submitted, I need a phone not a missle.

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Mar 2016, 23:37
Official
Hello pulelam,

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We have requested the consultant who captured the application to assist and provide you with feedback.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***