22 days and no answer

On the 2nd of feb I let mtn customer care know via email I had done a purchase of 1gb data and I only realised after the purchase that one number was off. Ref for email,Purchase of 1 gb [#***]sent them a pic of the mistake. I phone the call centre today as I have had further correspondence from them, the call centre said they don't refund air time and data as I should of check the number, the number I sent the data to doesn't even exist and I am not impressed that they cannot transfer this data from the incorrect number to the correct number for me. Now iam out of pocket 149 bucks and 1 gb of data. *** people seriously<br>