21 DECEMBER 2016 WOZA WEDNESDAY DEAL & DATA SHARE MISLEADING

<p>Very disappointed with MTN and their lack of service....... I still have not received my data and mtn to mtn minutes as per the special run on 21 DECEMBER 2016.<br /> <br />It took 9 days to get the approval for the contract and now it has taken a month of almost daily phone calls, reference number after reference number (half of which could not be traced / did not exist), numerous emails proving the date the contract was app**** for. Messages left for the store at Roadri Centre in Three Rivers no one returns calls? <br /> <br />I have now been told the pro-rata data and minutes were provisioned but I cannot see it on any balance request that I submit. I am now 1 month into a 24 month contract and still no data or minutes as promised for the deal I selected. I was provisioned only with my standard data on 21/01/2017 which has now been depleted today as it was used before my 30 days of 30Gb promo data (given with all smart phones) which expires on 29/01/2017 so from the 30th I will have no data until 21/02/2017? <br /> <br />Another complaint I is the data share. I activated data share thinking great no more wasted data on numerous devices data bundles I can run it all from the same bundle, only to be told promo data is not allowed to be shared? I have read through the T's & C's and cannot find where it is specifically excluded (please indicate where it is specifically excluded).<br /> <br />Some feedback will be greatly appreciated on my queries.</p>