DN
Desiree N

1 reviews | Active since Aug 2013

13 Nov 2017, 16:08

20GB/20GB nonsense

This is absolute nonsense. Tomorrow my “new data”arrives” and I never had the opportunity to utilize the current data because of these lies. I took the contract with Christopher Estrice and I was advised that in order to check my balance of the promo data I have to dial 808 (which I think is utter nonsense because I should be able check my balance whenever I like) I took his advice and called 808 around 20:40 on 06/11/2017 and spoke with Vanessa Mthombeni and she said that there is NO SECOND WALLET. The reference for that call is ********** 26

I am absolutely fed up and nothing is being done to resolve this. I did exactly what I was told to do if I needed to see this SECOND WALLENT DATA and 808 WAS ZERO HELP. I AM ANGRY. I HATE BEING **** TO. I heard the ad many times on the radio from mtn 20GB day and 20GB night what a lot of LIES. I demand to be helped now. From 06/11/2017 till now I have not been helped.

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Replies (2)
DN
Desiree N's update17 Jan 2018, 09:32
Reviewer Update
I sent everything to Willem Jnr Loots 21st November 2017 and till today I have not been helped. I demand for my account to be credited. I never received what I was promised so WHY SHOULD I PAY FOR THE CONTRACT EVERY MONTH IN FULL???????????
DN
Desiree N's update26 Feb 2018, 15:47
Reviewer Update
Is people employed at Mtn asleep or is this ever going to be credited and resolved??