LB
Lameez B
1 reviews | Active since Jun 2009
06 Jul 2015, 10:14
20 minutes and still holding!!!
I have been holding for 20 minutes already , just to enquire when my contract is coming to an end. Its ridiculous! Please can someone call me to let me know when my contract is done , as it is impossible to come through to you.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
14 Jul 2015, 11:26Hello Consumer87,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the term end date for *** is 17/11/2016.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the term end date for *** is 17/11/2016.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
MTN South Africa's reply14 Jul 2015, 11:26
Official
Hello Consumer87,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the term end date for *** is 17/11/2016.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the term end date for *** is 17/11/2016.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***