PW
Paul W

1 reviews | Active since Oct 2015

05 Oct 2015, 09:35

2 x New Contracts (no coverage)

I opened 2 x new contracts, between waiting 4 days to be \registered"on the network and finally being registered"

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 Oct 2015, 15:28
Official
Hello paulwetherall,

Thank you for your post

Thank you for taking time to raise your concerns with MTN.

Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***

Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.

Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:

Kind Regards
Siphumezo

Ref#: ***

Best regards,